Wednesday 22 July 2026
- 9:00 am to 4:00 pm
to Monday 12 July 2027
LGA House, Level 3, 148 Frome Street, Adelaide SA 5000
Training
The SISA Claims Management Course is designed to provide both newcomers to workers compensation and experienced practitioners with practical tools and knowledge specific to handling South Australian workers compensation claims, especially within a self-insured setting.
The certificate is also suitable for individuals who may not be directly responsible for managing claims but who have a role in overseeing claims, RTW and injury management functions. Associate and Affiliate Members will also benefit from participating in the course, where providing services to self-insured and registered employers.
Learning Outcomes
See the Course Flyer for details on learning outcomes for each module.
Course Flyer
Course Flyer - Claims Management Training Course 2026/27 274KB
Modules
| Module | Course topic | Date & Time |
|---|---|---|
| 1 | Compensability of Claims | 22 July 2026 9.00am - 4.00pm |
| 2 | Claim Benefits | 19 August 2026 9.00am - 4.00pm |
| 3 | Noise Induced Hearing Loss (NIHL) | 16 September 2026 9.00am - 4.00pm |
| 4 | Gathering and Analysing Medical Data | 21 October 2026 9.00am - 4.00pm |
| 5 | Suitable Employment and RRTW Plans | 18 November 2026 9.00am - 4.00pm |
| 6 | Dispute Resolution | 20 January 2027 9.00am - 4.00pm |
| 7 | Permanent Impairment Assessments (PIA) | 17 February 2027 9.00am - 4.00pm |
| 8 | Serious / Complex Case Management | 17 March 2027 9.00am - 4.00pm |
| 9 | Injury Management Programs | 14 April 2027 9.00am - 4.00pm |
| 10 | Additional Compensation for State Government (optional module) | 12 May 2027 9.00am - 4.00pm |
Course Information
Course structure
The course is delivered through 9-10 separate modules, each conducted as a full-day in-person workshop led by an expert team and guest speakers. Competency assessments will be completed during each workshop and a certificate of competency will be issued on completion. Full details of learning outcomes / competencies can be found from page 3 onwards.
The Claims Management Course is a series of modules that will cover all aspects of managing a workers compensation claim in South Australia. During the course we will introduce the legislative framework that Claims Managers are required to operate within but will also provide practical application advice. Furthermore, we will have a series of guest speakers attend and explore in detail best practice methodology and case management.
What to Bring
All learning materials and resources will be provided for, including morning tea, lunch and refreshments. If using your own laptop, we recommend that it has sufficient charge for the day or you bring a power bank. We cannot guarantee access to a power point during the course to charge your laptop.
Getting to Training
Aim to arrive for registration from 8.30am and allow time to settle in and get a cuppa. We recommend utilising public transport, where possible. 148 Frome Street is a short distance from the well serviced bus routes on Grenfell Street and not too further beyond is the King William Street / North Terrace tram lines. If you need to drive, consider pre-paying for car parking at any of the below parking locations. Street parking is available for up to 2 hours, however we do not recommend parking on the street, as we will not be able to pause training for you to move your car periodically.
Parking Suggestions
U-Park 218 Flinders St, Adelaide
Wilson Parking 259 Pirie St, Adelaide
Wilson Parking 8 Union St, Adelaide
Fees & Registration
DISCOUNTED FEES FOR SISA MEMBERS
| SISA Member Early Bird Registration Expires 09/06/2026 | $2,500 (save $1,000) |
| SISA Member Standard Registration | $2,750 (save $750) |
| Non SISA Member Standard Registration | $3,500 |
| Individual Module Registration | $350 |
Please note that your place in the course will be confirmed upon receipt of full payment. Registrations received before 9/6/2026 will qualify for the early bird discount for SISA Members.
Please register for the Course using the 'Registration Form' button below.
To register for individual modules only, please use the links in the course table above.